Support Operations Analyst

£250 - £300 pd
Contract
London
25 Jun 2019
BBBH734334

Support Operations Analyst - Sales Support

Role: Support Operations Analyst

Location: London

Contract: 6 Months

Duties:

Assist the Compliance, Process and Audit Specialist in conducting quality management system audits, to ensure compliance with the requirements of the Sales tools, directives and SOPs. Using those outputs, you will be bringing them from issue to impact and taking findings to facilitate sustainable and systemic change.

Required Skills:

Experience with Data Analytics for Lean and/or Six Sigma (required) +4 years of experience mapping processes in Visio and documenting standard work templates/instructions Excellent interpersonal and communication skills; ability to work in cross-functional teams as a change advocate Strong organizational skill and the ability to remove ambiguity

Skills:

NOTES:

  • Process development role
  • Need to start documenting what they have and what they do
  • Use Visio - this is key
  • Come in and develop process docs that are simple, and they can take and get to the sales team and put them into a centralized location.
  • Whats the process/how does it differ from canada/uk

Top skills:

  • Must be able to use visio
  • Must have experience developing processes before
  • Communication is key - working across multiple teams
  • Need to be able to influence/listen

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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Consultant | National Delivery Hub
Bristol +44 1179 440 616 | richardthomas@morganmckinley.co.uk