Project Operational Support - Big4 Tech - London
Location: London, Pancras Square
Pay rate: £50K - £54K
Duration: 12 months
Are you comfortable running SQL queries and have experience running system integrations?
Support maintenance of existing 150+ DCB carriers, including:
- Project managing standard operational tasks that must be performed for each carrier, for example: rotating keys and certificates
- Setup and configuration of carrier facing tools
- Communicating API spec changes e.g. the association prefix change DCB -? DCB_ASSOCIATION, new monthly report spec and tracking adoption of the changes across all carriers.
Monitoring and performance:
- Ensure carriers are operating correctly, contacting carriers when negative changes are detected
- Troubleshooting technical issues as they occur
- Carry out basic analysis of revenue performance using data warehouse tools .
Improve user satisfaction by:
- Managing charging and refunds issues between carriers and ConOps
- Provide second level support for ConOps and
- Inform them proactively about changes to the product
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.