Order Management Executive

£20k - £40k
Permanent
Horsham
14 Feb 2020
BBBH753605

We are currently looking for an Order Management Executive based within the order processing team for our well-established client in Horsham.

Order Management Executive

Location: Horsham, West Sussex

Salary: Up to £24,000 plus bonus and benefits

We are currently looking for an Order Management Executive based within the order processing team for our well-established client in Horsham.

As the Order Management Executive, you will be responsible for supporting this organisation's sale orders across a large product portfolio.

The Order Management Executive is responsible for processing customer orders through the in-house systems, including raising invoices and credits. You must have the ability to follow documented procedures and complete tasks with a high level of attention to detail.

Key Responsibilities:

  • Raising and processing orders
  • Maintaining, updating and reporting on supplier delivery schedules
  • Track and expedite purchase orders by working with suppliers, carriers, the internal Goods Inwards team, and other departments as required.
  • Updating and communicating delivery changes to customers
  • Order entry & processing
  • Liaising with suppliers
  • Co-ordinating with our Internal Sales Managers and Sales Co-ordinators
  • Co-ordinating customer returns and credits
  • Ensure all internal and external customer queries are responded to in the agreed time scales.
  • Monitor supplier performance around delivery performance and order fulfilment.

Skills Required

  • Clear and concise written & spoken communication skills
  • Ability to use standard applications to process, obtain and combine information
  • High Level of attention to detail and accuracy
  • Demonstrable good time management skills
  • Excellent working knowledge of Microsoft Programs including Excel
  • Numerate
  • Ability to work as part of a team and use own initiative
  • Customer Service experience

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Principal Consultant | Sussex & Surrey
Sussex (Office) 01293 523 400 (Mobile) 07943 657 648 | mnovis@morganmckinley.com