Network Engineer - NOC L3 days only - 6 month contract - current DV clearance needed
The NOC L3 Service Engineer role is accountable for providing technical assistance and instructional documentation to other Resolver Groups within the wider Service Operations as well as to the 2nd line network engineers within the NOC. He/She provides an interface to other technical stakeholders within projects including Architects, other engineering disciplines, and sub-contractors.
A large portion of the role is focused on orchestrating the application of design changes, and investigating critical issues, which are deemed beyond the scope of a 2nd line engineer, or is too labour intensive to be investigated at a 2nd line level during which the role holder will regularly function as the technical representative of the NOC to the wider community, including the customer and business partners, at times without direct support.
The team is the single point of contact for technical conference bridge calls, which are arranged to resolve major incidents 24/7. This would include acting as the NOC liaison with other technical groups, from Architects through to 1st line support on 3rd party applications.
To achieve this role, the L3 Service Engineer must exercise the following skills:
Morgan McKinley is acting as an Employment Agency in relation to this vacancy.
Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.