CX Design Implementation, Highly Established Asset Management Brand
One of UK's leading LSE-listed Asset Management brands is continuing to grow from strength to strength. As part of their ongoing success, a newly created Customer & Client Experience division has now been created as part of the wider marketing function.
Alongside supporting the CX Manager across various retail channels of distribution, you will be driving CX programs across numerous internal cross functional teams as part of your dyamic day to day. This will be a program/project implemention role, focusing on best in class service design, mapping out the customer journey across omnichannel touchpoints, with an end goal of driving commercial loyalty and advocacy across Customer/Client Experience (NPS & CSAT).
The ideal candidate will;
To hear more about this exciting opportunity, please contact Tim Yu at Morgan McKinley with your CV and contact details attached.
0207 092 0083
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.