Customer Service Specialist

£20k - £40k
Permanent
Redhill
11 Dec 2019
BBBH746697

We are recruiting a Customer Service Specialist to work for an award winning company in Surrey!

Customer Service Specialist

Location: Reigate, Surrey
Salary: Competitive, DOE

We are recruiting a Customer Service Specialist to work for an award winning company in Surrey!

Our client has achieved consistent growth over the past few years. They have been successful in achieving growth by having a wide portfolio of services that meet a variety of customer needs, all underpinned with outstanding customer service.

Roles & Responsibilities:

  • Proactively resolve customer queries, liaising with other departments when appropriate
  • Manage their own admin around the orders placed, providing quotations, processing credit notes etc.
  • Proactively contact customers with information about their accounts
  • Own their customer data ensuring that information in our systems is accurate at all times
  • Support other team members when needed and with an enthusiastic mindset
  • Recommend promotions and product alternatives to customers when appropriate
  • Look for ways that you can continually improve how you do your job

Who are we looking for?

  • Genuinely passionate about customer service
  • Keen to work with an accounts team with the opportunity of internal progression
  • Study support for AAT or ACCA studies
  • Excellent communication skills with customers from varying backgrounds.
  • Adapt to changing customer needs.
  • Ability to stay focused in a fast-paced customer environment.

If this sounds like you and you'd like to be a part of a fast paced, growing business with the vision to become the most highly regarded finance company in the UK please apply now!

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Matt Novis's picture
Principal Consultant | Sussex & Surrey
Sussex (+44) 01293 523 400 | mnovis@morganmckinley.com