Customer Service Administrator

£8 - £10ph
Temporary
Crawley
21 Feb 2020
BBBH754266

Temporary Customer Service Administrator - Crawley

Morgan McKinley's Office Support team are recruiting for a temporary Customer Service Administrator to work with our client based in Crawley. The main purpose of this role will be to communicate with customers via telephone and email. Strong communication skills and administration experience are essential for this role. Parking is available on site and lunch is provided daily.

Salary - £9.50 per hour plus holiday pay

Basis - Full time, temporary

Working hours - Monday - Friday 8.30am - 5pm with 30 minutes for lunch

Duties and Responsibilities:

  • Provide support to customers for pre-order and after sales assistance
  • Assisting customers with placing orders
  • Processing refunds as required
  • Answering questions on products
  • Providing price guarantee information
  • Supporting customers with home delivery orders including questions regarding the shipping, and delivery
  • Ad Hoc administration tasks

Key Skills required:

  • Previous experience within customer service,
  • Proven strong systems and administrative skills, including Excel, Word applications.
  • Strong and articulate communication skills, both verbal and written
  • Ability to work within critical timelines and under pressure.

If you are available immediately and would like to be considered for this position, please apply with your up to date CV or email your CV over to Amy Lane - alane@morganmckinley.com

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Amy Lane's picture
Temporary Recruitment Consultant
Sussex +44 1293 523 400 | alane@morganmckinley.com