Customer Contract Management Executive

Competitive
Temporary
Reigate
15 Oct 2019
BBBH744093

Morgan McKinley's Office Support team are recruiting for a telephone based Customer Service Advisors to work with our client in Reigate on a temporary basis

Morgan McKinley's Office Support team are recruiting for a telephone based Customer Service Advisors to work with our client in Reigate on a temporary basis. Due to the rural location of this role it is not accessible by public transport, the client does offer free onsite parking.

Basis - Temporary for 6/8 weeks starting as soon as possible

Hourly rate - £13 per hour plus holiday pay

Hours of work - Monday - Friday 08:00 - 16:30 / 08:30 - 17:00

Duties and responsibilities:

  • Validate and activate new customer contracts
  • Always working within service level agreements
  • Updating appropriate databases
  • Escalating customer enquiries as required to team leaders
  • Handling incoming calls to the team
  • Ensuring customers are kept informed regarding the status of the request

Key skills and experience needed:

  • Excellent written and verbal communication skills
  • Proven experience working within a customer service team
  • Ideally familiar with Oracle but training can be given
  • Good working knowledge of Microsoft Suite including Excel
  • Good planning, organising and time management skills

If you are available immediately and would like to be considered for this position, please apply with your up to date CV.

Please note due to the rural location of this role it is not accessible by public transport and you will need to be fully available for the full 6-8 weeks.

Morgan McKinley is acting as an Employment Business in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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