Credit Controller

£10 - £15ph
15 Aug 2019

Credit Controller

Role - Credit Controller

Location - Ipswich



Reporting directly to the Credit Control Manager, this role involves debt management dealing with all levels of authority to ensure the region hits cash targets and aging metrics.


  • Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
  • Excellent written and verbal communication skills and ability to present confidently and convincingly to management
  • Commitment to delivering exceptional client service to internal and external stakeholders


  • Regular face-to-face meetings with stakeholders regarding their debt portfolios
  • Monitor queries and disputes, ensure the appropriate escalation
  • Ensure consistent application of the firm's debt provisioning policy
  • Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
  • Ensure that there are minimal unallocated cash receipts
  • Enforce consistent credit control procedures
  • Review and analyse aged debt against defined metrics
  • Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
  • Maintain accurate and up to date client notes following conversations with clients, using PeopleSoft Financials to record status
  • Prepare monthly summary reports
  • Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
  • Where necessary, engage and manage the process of debts that need to go legal
  • Ensure that bills raised are sent out to clients in a timely manner
  • Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
  • Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls)
  • Involvement in credit checks on existing / new clients as appropriate before new work taken on
  • Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised
  • Provide client base with monthly statements of account as appropriate
  • Prepare manual word template statements when required
  • Produce copy bills or summary backup if required for clients
  • Other ad-hoc tasks as required

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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