Great new Customer Service - Contact Centre Agent roles working for a leading employer based in the West Sussex area...
Morgan McKinley is looking for experienced Customer Service - Contact Centre Agent to join a very well established and reputable organisation based in the East Grinstead, West Sussex area.
The main purpose of the Contact Centre Agent job role is to promote a range of the company's services and products, handle customer enquiries and resolve complaints, as well as; provide excellent customer service in relation to all product areas via Inbound calls, outbound calls, e-mail, WebChat and social media as required.
Interview process and start date: The Contact Centre Agent interview assessment will be held on 3rd and 5th September 2019 and if successful the role is to start on the 14th October 2019.
Salary: £21,500 per annum plus excellent company benefits such as; 25 days holiday + 8 bank holidays, bonus scheme etc.
Working hours: 35 hour working week. The customer contact centre operates from 8.45am-6pm Monday to Friday. Please note you will be required to work occasionally on a Saturday 9-1pm between Feb-Aug 2020
Duties and responsibilities will include:
Skills and experience required for the Contact Centre Agent role:
Morgan McKinley is acting as an Employment Agency in relation to this vacancy.
Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.