Client Services Professional

Competitive
Permanent
West Sussex
01 May 2020
BBBH758926

A leading opportunity for a Client Services Specialist has become available at my well-known client in Sussex.

Working for one of the world's leading financial services organisation, you will be providing excellent client service to their extensive client base. They're a large specialist team, who sit alongside the business and support them in tasks that vary in an award-winning bespoke platform provider within the Financial Advisory sector.

During a period of growth, our client is looking for someone to provide high quality technical customer support and platform support to the extensive client base. You will have the opportunity to work in a supportive team environment where progression is encouraged, and exam support is readily provided.

Some of your duties will include:

  • First point of contact for queries from Financial Advisors and/End consumers via phone/email/tickets
  • Understanding and confidently articulating multiple processes in both written and verbal format
  • Absolute ownership of queries through to satisfactory resolution
  • Gain and maintain a good understanding of Platforms within the Financial Services market

What's in it for you:

  • Salary to £30,000 + 25 days holiday (+BH)
  • Comprehensive and ongoing study/personal development support and limitless progression
  • Fabulous opportunity for possibly the fastest growing, most impressive, highly respected Financial Services businesses in the South!
  • Brand-new offices and offer all staff free on-site parking, for those who don't drive, they run a free shuttle bus from Horsham station!

Academic or professional qualifications needed

  • Excellent phone manner and experience of dealing with challenging calls
  • 5 GCSE's including maths and English language
  • 2 A Levels or equivalent

For further information please apply online today or contact Matt Novis on 01293 523400 or email mnovis@morganmckinley.com

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Matt Novis's picture
Principal Consultant | Sussex & Surrey
Sussex (Office) 01293 523 400 (Mobile) 07943 657 648 | mnovis@morganmckinley.com