Client Account Manager

Competitive
Permanent
Redhill
27 Feb 2020
BBBH753747

A new exciting permanent role for a Client Account Manager has become available in the Redhill Area.

An exciting opportunity has arisen for a Client Account Manager to work within a Key Accounts Team providing excellent customer service to Blue Chip/Public Sector customers who demand the best. The role includes ensuring your customers are provided with accurate invoices and reporting on a monthly basis in line with contractual requirements. You will need to proactively own and manage the resolution of all queries through investigation and liaison with other internal departments and third parties.

Basis - Permanent, full time

Working hours - Monday - Friday 37.5 hours per week

Salary - £21,000 - £28,000 depending on experience Plus Bonus & Company Benefits

DUTIES AND RESPONSIBILITIES:

  • To build and maintain strong working relationships with your portfolio of customers by the use of telephone, email and on occasions face to face meetings
  • Ensure customers reporting requirements are established, set up and sent in-line with the customers' expectations
  • Manage and resolve both internally and externally raised queries that are raised for customers in your portfolio efficiently, to ensure queries are resolved within agreed targets

KEY ACCOUNTABILITIES

  • Excellent communication skills both written and verbal. Ability to communicate at all levels.
  • Experience in managing relationships
  • Ideally have B2B experience
  • High level of accuracy / attention to detail
  • Working knowledge of Microsoft packages such as Excel

Please contact: kwythe@morganmckinley.com or Call 01293 523400 to discuss your application.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Keely Wythe's picture
Consultant | Office Support and Secretarial Recruitment
Sussex +44 1293 523400 | kwythe@morganmckinley.com