Business Support Specialist

​£20k​ - £30k
25 Mar 2019

Business Support Specialist - Product Safety

Role: Business Support Specialist

Location: Bracknell

Contract: 12 Months

The Role:
The Product Safety Operations team supports the Product Safety organisation in the efficient and effective delivery of its operational activities.

Role will include some or all of the following:

* Working as a team to support Product Safety in the outsourcing of scientific studies e.g. financial transactions, data entry
* Communicating with and influencing external and internal partners
* Carrying out data integrity of planning and contract management systems
* Support in the deployment of a new document management tool Veeva Vault to colleagues e.g organising training session, producing training documentation, potentiality running training session
* Helping with user acceptance testing of IT systems
* Design and development of visual dashboards in support of business monitoring and decision making e.g. Qlikview, powerpoint
* Collating and analysing contractor performance data and cost benchmarking
* Investigate the automation of business processes to improve the efficiency, consistency… e.g. macro design
* Facilitating the archiving and retrieval of electronic and paper data
* Maintaining accounts and data in Sharepoint sites

Role Purpose
* To provide support to the Product Safety function in outsourcing, data analysis and knowledge management

Knowledge, experience & capabilities
* Degree requiring analytical and methodical thinking, or equivalent work experience - scientific background useful, but not essential
* Able to deconstruct existing processes, analyse data and implement changes to simplify and improve efficiencies
* Strong communication skills - confidence to communicate and influence people internally and externally, across the globe
* Good written skills and ability to put their message across using various media methods of communication
* Ability to work effectively in a team
* High level of accuracy and attention to detail
* Experienced user of Microsoft Office suite

Critical success factors & key challenges
* Accuracy and persistence will be critical to success
* Understand the business context of Product Safety processes
* A drive to understand and take initiative to improve
* Ability to work without close supervision

Morgan McKinley is acting as an Employment Business in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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