The implementation of Artificial Intelligence in recruitment

David Leithead 30.10.2018

Artificial Intelligence has the potential to automate and streamline certain repetitive and high-volume aspects of recruitment.

AI tools and the recruitment industry: threats and opportunities

There’s obviously a lot of discussion surrounding the thorny topic of which jobs could be replaced by Artificial Intelligence and, in a brilliantly ironic twist, tools have even been created that calculate how susceptible certain jobs are to computerisation.

The general sentiment is that the most vulnerable roles are mid-level skilled jobs, in all sorts of fields from accounting to legal and marketing, where technology will play an ever greater part. Interestingly, these roles are already declining (and have been for some time) in developed countries, whilst both low and high skill roles have grown - these trends are anticipated to continue.

It is being publicised as the Fourth Industrial Revolution and research from the World Economic Forum suggests this technological disruption is expected to significantly increase the number of tasks that will no longer be performed by humans to more than half, as soon as 2025. It is thought that 6 million jobs could disappear as a result of Artificial Intelligence being widely integrated into the workplace. On the other hand though, research also says that as many as 15 million could be created - 65% of the jobs we will hire for in the future don’t even exist today.

Tools that could change the recruitment landscape

The recruitment industry is often thought of as behind the times when it comes to innovation. Could Artificial Intelligence be the technological disruption the industry needs to propel it into the 21st century?

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Right now, the main advantage of technology tools in the recruitment industry is to open up more time for the recruiters. Artificial Intelligence tools have the capacity to work faster than any human, and possess the potential to identify the best candidates. By automating and streamlining the lower value, administrative parts of the job, recruiters will have more time to source talented people and identify clients who want to hire, and build relationships with them - in short, maximising the billable opportunities. The tools also don’t need to sleep, meaning the processes are continually ticking over, providing the recruiters with more ammunition.

“Unleash human potential via Augmented Intelligence.” - Riham Satti, CEO of MeVitae

Artificial Intelligence has the potential to help identify potentially suitable hires more accurately than traditional applicant tracking systems (ATS). Perhaps one of the most compelling features is the ability it has to reach the holy grail of passive candidates.

Computer and recruiter working together

When deployed effectively, AI can be an incredible boost to any business. This said, an estimated 54% of employees in large companies will need significant upskilling if growth opportunities are to be fully harnessed. It is not going to be machines vs humans, it’s going to be machines + humans. Especially in recruitment, this is beyond Artificial Intelligence, it is Augmented Intelligence.

The not-so-distant future has already arrived and recruitment consultants are working together with smart automation systems. The accuracy of AI, paired with the unrivalled ability of humans to recognise and understand emotions and behaviours, will be a powerful combination, more powerful as a sum than as two separate parts.

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David Leithead's picture
Chief Operations Officer UK