A positive customer experience matters more than anything to us at Morgan McKinley. We aim to provide an excellent service to you at all times. To help us achieve this, your feedback is really important. We may not always get it completely right and, if there are any problems, we want to fix them. So:
Whether you are looking for a job or looking to recruit
Whether this is your first contact with Morgan McKinley or you already know us well
Whether you have a query, a criticism, a suggestion or general feedback
… we are interested in what you have to say about your experience with our services.
Ultimately, the way we measure our service is based on your answers to the most important question, How likely are you to recommend Morgan McKinley to your friends and colleagues? We measure the answers scientifically, using the Net Promoter Score (NPS) methodology. Our Net Promoter Score tells us how well we are pursuing our mission to be an effective Career Ally.
I have been redundant since January and registered with a considerable amount of agencies. I can honestly say, that the only person who took the time to reply and contact me was Sandra. I had not considered a temporary position, and Sandra made it seems good way forward; as a result I start a position tomorrow, long term, hopefully! Thank you. Sue Stubbs, Guildford